Privacy Policy

Last updated: April 21, 2026

MiamiTranslate LLC ("we", "us", or "our") operates miamitranslate.com. This Privacy Policy explains how we collect, use, and protect your information when you use our certified document translation services.

1. Information We Collect

Personal Information: When you place an order, we collect your name, email address, and payment information processed securely through Stripe.

Document Information: You upload documents for translation. These may contain personal information such as names, dates of birth, addresses, and identification numbers.

Usage Information: We collect standard web server logs including IP addresses, browser type, and pages visited to improve our service.

2. How We Use Your Information

We use your information to: process and deliver your translation orders; communicate with you about your order; comply with legal obligations; improve our services; and prevent fraud.

3. Document Retention

Uploaded documents and completed translations are automatically deleted from our servers after 30 days. We do not retain copies of your documents beyond this period except as required by law.

4. Payment Security

All payments are processed by Stripe, Inc. We do not store your credit card information on our servers. Stripe is PCI DSS compliant. For more information, see Stripe's Privacy Policy.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in our operations (Stripe for payments, Resend for email delivery) under strict confidentiality agreements.

6. Data Security

We implement industry-standard security measures including SSL/TLS encryption for all data transmission, secure server infrastructure, and restricted access controls. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at support@miamitranslate.com with your order reference number.

8. USCIS Compliance

Our certified translations comply with 8 CFR 103.2(b)(3). We maintain records of completed translations as required by applicable regulations.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting a notice on our website.

11. Contact Us

For privacy-related questions or concerns, contact us at:
MiamiTranslate LLC
Miami, Florida
Email: support@miamitranslate.com